| Item | Minimum Deduction |
|---|---|
| Phone Call | 5.00 |
| Voicemail | 3.00 |
| Text Message | 5.00 |
| 1.00 | |
| Website Troubleshooting | 15.00 |
| Hosting Offline | 0.50 |
| Password Reset | 5.00 |
| Emergency Updates | 15.00 |
| Missed Appointment | 0.50 |
Unlike most web developers we take pride in being on call with a guaranteed response time of 10 hours or less to solve your issue 365 days a year 24 hours a day and we don’t have a 1 hour or even a 30 minute minimum on our services no matter if you are a LCW client or an hourly customer!
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